Non-Refundable Promotion Policy

【Applicable to】

All bookings completed with full pre-payment through links in the [Latest News] or [Special Offers] sections on our official website are classified as Non-Refundable Promotional Plans.

【Pricing Policy Statement】

  • All room rates labeled as “Full Pre-Payment” on the official website are recognized as Promotional Plans.
  • Prices may vary across different booking channels, membership benefits, booking periods, or promotional conditions.
  • The hotel cannot accept cross-platform price comparisons.
  • The hotel does not provide Lowest Price Guarantee nor Price Match Policy.
  • Our commitment is to offer the best suitable rate, not the lowest rate.

  • Rates among different promotions are not comparable.

  • Guests are advised to review offer details carefully or perform personal price comparisons before booking.

【Cancellation & Credit Retention Policy】

In accordance with Regulation No. 10682000635 issued by the Directorate General of Highways:

Time of Cancellation NoticePolicy

1 day before check-in date (or earlier) Full amount retained as credit for future use within 1 year

On the day of check-in or No-show / No notice100% charge applies, non-refundable

  • The use of retained credit is subject to the hotel’s rules and instructions.
  • Credits are non-transferable and valid only for the original booker.
  • Credits cannot be exchanged for cash or refunded.

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